Customer service

Our experience in service industries, including retail, travel and hospitality, enables us to provide your staff with highly effective customer service training.

We use some great techniques to ensure everyone in your workforce can handle the most demanding of interactions with your customers!

Through our 'Service Advantage' programme we will work with you and your people to ensure there are tangible benefits to your business, not least through increased revenue and customer satisfaction and retention! The programme considers all aspects of your service, not just the delivery element of it. Ask us for more information.

"Without doubt the best customer service training we have had for our staff"
" I have found that the ego states training helps me deal with any kind of customer, however difficult they are!"
Motivation in the workplace

Are you staff motivated and
positive about their jobs?
Click here to find out more >>
image alt
The Pentire Process

Find out how it can help
transform your business
image alt
Get in touch

Want to achieve greater profits
and service levels?
Get in touch >>
image alt